The Privilege of Standing in an Airport Security Line

Malcolm Gladwell, in an online exchange with Bill Simmons, had two noteworthy paragraphs. The first:

I was in the Orlando airport not long ago, waiting in one of those endless security queues, when I looked up and saw that the ticket agent was escorting someone to the head of the line. She takes him past at least a hundred people and inserts him right in front of the conveyer belt. He wasn’t in a hurry. In fact, the guy turned out to be on the same flight I was, which didn’t leave for another hour. Who was it? Ray Lewis. Two things. One — there is no way she does that for anyone but a sports star. She would have stopped Albert Einstein if his driver’s license looked a little fishy. Second — no one said anything. We all just kind of nodded and looked at each other and said, “Cool! Ray Lewis.” Here’s a man who makes millions of dollars for hitting people really hard and it somehow makes complete sense to the rest of us that he should be able to cut in ahead of teachers, salesmen, nurses, working moms, and hack writers. If you are someone like Ray Lewis and that kind of thing happens to you every single day of the year, how do you stay normal? Standing in line in airports and other everyday rituals of modern life are the kinds of things that civilize us: As annoying as they are, they remind us that we are all equal and they teach us patience, and they grant us a kind of ultimately useful anonymity. Ray Lewis and celebrities of his ilk never have the privilege of those moments. By the way, Lewis was wearing a daring ochre, Caribbean-style pantsuit that, at some future point, deserves its own Grantland exposé. So yes. It’s not easy being LeBron.

And the second, on the LeBron theme and on his taking his talents to South Beach:

A quick thought experiment on LeBron James. A young, white 22-year-old from a nice, preppy upper-middle class family graduates from Oberlin and goes to work for a small-market investment bank in downtown Cleveland. He quickly establishes himself as a brilliant trader, possessed of a freakish instinct for the markets. He makes his bank hundreds of millions of dollars. But he wants to take his talents to Wall Street, where he can be surrounded by other great traders and have access to global capital markets. When his contract is up in Cleveland, he shops around before agreeing to join the legendary trading desk at Goldman Sachs, at what turns out to be a slight cut in pay. On his first day on the job, he’s interviewed on CNBC about his “decision,” and he predicts that his skills in combination with the talent already at Goldman will earn billions of dollars for Goldman’s clients in the years to come. Is there a single person in the financial world who would raise even an eyebrow about that guy’s behavior?

How to Make Past Experiences Meaningful

Recently, I attended a birthday party in Las Vegas.

On Saturday morning, we rented a cabana at a day-time pool party scene that supposedly is the place to see and be seen in Vegas during the day. We had a good time. The sun was out, the people watching was lively, the food and drink were flowing. It was fun, but also expensive and a bit overcrowded. When I left the party, I gave it a 6.5 out of 10 on the fun scale (taking into account the $$$ required to get in).

Then something interesting happened. Later that night, the group of guys on the trip assembled around the dining room table in the birthday boy’s hotel suite. While eating pizza, we spent 90 minutes informally sharing our memories of the day. “Remember when….?” “Wasn’t it crazy when….?” “Can you believe….?” “Check out this photo of….” We immortalized certain phrases and performed reenactments of key exchanges. Embellishment of detail served the larger mission of hilarity. “That one girl ate a lot of our chips” became “That girl who parked herself next to the bar and stuffed her face full of nachos.”

By the time the pizza boxes were emptied out, the pool party earlier in the afternoon seemed positively epic. I felt closer to the people with whom I had shared the experience. And those feelings persist today.

Happiness research is clear: buy experiences, not things. Experiences make us happy in part because experiences often generate vivid memories, and memories we can recall over and over with pleasure, whereas we quickly adapt to purchased goods like a new car or house.

At the birthday party I was reminded that buying experiences is a start, but we want those experiences to be meaningful. Humans crave meaning. And we will do what it takes — which includes deluding ourselves slightly — to assign meaning to the events in our lives.

One way to do this is through a social process of collective remembering. You can backdate meaning to experienced events by doing postmortems, debriefings, retellings, memory sharing.

So yes, buy experiences over things. (Preferably experiences involving other people.) And keep in mind that for those experiences that’ve already occurred, it’s not too late to make them meaningful: get a group of friends together, and walk down memory lane…

“I Want Some Nasty”

My friend Kevin Arnovitz on what coach Gregg Popovich told his unbeatable San Antonio Spurs during a time out:

Wired coaches are a nice little frill of the modern-day NBA telecast, but the segment often produces a flurry of well-worn clichés and platitudes. But every once in a while a huddle sound-byte will transmit the essence of a team, its coach and its guiding principles.

“Are we having fun yet?” Gregg Popovich asked the team as they trailed by nine. He raised his voice enough to be heard over “Sweet Caroline,” but no more loudly than he needed to. “I need a little bit more dose of nasty. I’m seeing a little bit of unconfident, a little hesitation. It’s not supposed to be easy. Every round gets tougher. … Penetrate hard, good passes, shoot with confidence. I want some nasty.”

Popovich expressed himself with pure calm. This was one adult speaking to other adults, and the tone was as moderate and measured as anything we’d hear at a random office meeting. Five minutes later, the Spurs took a lead they wouldn’t relinquish.

“Be aggressive” is the tired urge of every coach to players. “I want some nasty” takes on a whole new freshness. It feels more actionable somehow. It actually reminds me of DFW in the way one uncommon, vivid adjective can carry an entire thought.

Are You Network Literate?

It was fun being back on public radio’s Marketplace this week, with a commentary on network literacy.

Here’s the opening:

Bill Gates once wrote that “The most meaningful way to… put distance between you and the crowd is to do an outstanding job with information. How you gather, manage, and use information,” Gates wrote, “will determine whether you win or lose.”

What’s hard is that the information modern professionals need is always changing. Simply stockpiling facts and knowledge won’t get you anywhere. Rather, you need to know how to access the information you need, when you need it.

You can listen to the audio on the page or embedded below.