Losing and the Myth That Hard Work Always = Success

My basketball team is losing a lot, more so this year then the program ever has in recent memory. Being at the helm of the ship, I will take a lot of personal responsibility. Among the thousands of definitions of leadership, I think the one that is most applicable to team sports is “to allow and promote team members to fulfill their potential.” Unlike any other team activity, sports is the only one where the team truly needs each and every member of a 12 man squad to contribute. You occasionally will hear of a player who “took over the game” but those instances are rare. From the seemingly trivial – making sure water is ready on the bench during timeouts – to the very real and practical on the court, everyone needs to be giving 100% or else the whole thing falls apart. Unlike, say, cross-country, a basketball team lives and dies based on every person’s effort. This makes the experience both exhilarating and frustrating.

Losing – be it games, deals, employees, or whatever – can always be taken in two ways. Do you learn something from it or not. In my opinion, you can’t be an entrepreneur without being competitive. If you don’t feel nervous before something important, and don’t temporarily feel like shit if you don’t win, then you don’t care enough. True competitors, though, do not let the emotions of a win or loss overtake the most important thing which is careful attention to why certain things turned out they way they did.

A hard lesson that my team and I are discovering is that hard work doesn’t always equate to success. A lot of adults tell kids “Keep on working hard and you can be/do anything.” Ding ding ding – it’s REALITY time! Working hard is a critical factor and should be framed as the only factor that YOU can control. If something outside your control goes haywire, well, shit happens.

Last night, I watched a DVD for pleasure for the first time in awhile – Friday Night Lights – based on the popular book and true story. It is a must-see for anyone who is interested in how crazy high school football in West Texas is. The movie put my athletic experiences in perspective, as my life (unlike the students in the movie) does not start and end with basketball.

The Business Off-Site, The Sports Team Dinner

The sports/business parallel world continues. Last night, my varsity basketball team had a team dinner after a 2.5 hour practice. Think of it as a business off-site: occassional in frequency, a lot of pleasure a little business, and a chief goal of team bonding.

In Patrick Lencioni’s Five Dysfunctions of a Team, a Leadership Fable, he emphasizes the value of off-sites in a big way. He makes it clear however that there is a right way to do them and a wrong way. I haven’t had experience orchestrating a business off-site because we haven’t felt it necessary to do one at my company. My experience last night was along the positive lines of Lencioni endorsement.

The team of 12 gathers at the house of someone who lives near school after a long and tiring practice. We sit around the dining room table and the joking begins immediately. For the first 30 minutes, laughter is the name of the game. I take my responsibility for comic relief very seriously. Most of the jokes bordered on the unappropriate (ok, all of the jokes) but what do you expect from a group of athletes. Then, my co-captain and I bring in the Team Shoes we all ordered that are customized with our number and name. More joking. The one person whose shoes do not arrive asserts that’s so “because he’s Jewish.” A black guy on the team asserts that he should have scouted an opponent because he won’t be recognized, and, after all, “what’s a black guy doing with a video camera anyway.” (In high school the tension around “diversity” is so intense that often the subjects of the diversity action will make jokes about themselves to try to defuse some of the political correctness.)

The pizza is delivered and as always I pay with my own cash, and then everyone else pays me back, and I usually end up a few dollars ahead. I feel it’s my right to do this because so far I have dipped well into my own wallet to pay for others’ YMCA memberships, shoes, videotapes, etc.

We start devouring the pizza, and someone tries to ask me something as we are eating. I say, “I’m not interested in talking right now because I’m focused on eating.” He fires back, “Ok Ben, then are you saying no one talks during business lunches?” I respond, “You never really eat in a business lunch, you just nibble, and have your real meal at another time.”

Everyone finishes eating and now the serious part comes in. I start by incorporating some of the helpful feedback Rauno Saarinen gave me after my Leadership post and our subsequent email exchange. “We can’t be afraid of winning.” We talked about process goals.

The evening finishes with everyone listening to our potential warm up music for our first home basketball game. It’s all rap, and I hadn’t heard of one of them. Further proof how disconnected I am from a side of pop culture. That doesn’t stop me from making one last joke, and then making a bee line for the door so I could go home and collapse in bed.

Leadership: Twelve Nervous, Sweaty Teammates. Obnoxious Fans. Two minutes.

This past week at a basketball tournament in the Peninsula I made my debut after 6 weeks on the DL due to an ankle sprain. The season is just getting underway, and it was our 2nd game of the season. We were clearly playing a better, more athletic team. And with not all our guys healthy, we got outplayed. Suprisingly, our opponents had tons of student fans (“6 man club”) making lots of noise and yelling un-repeatable things from the stands. For me, they must have known I had a torn ligiment in my ankle (“33 has a weak ankle, break his ankle!).

It’s halftime, we’re down by 10, but still have a shot to stay competitive. The coach says his bit, and now everyone turns to me and my co-captain for final words before we head back out to the court from the locker room. Before starting, I look at everyone. Some are dejected, some are pumped, some are just fidegty and nervous. We hear the ear-piercing loud rap music playing in the gym. The locker room is getting stuffy. This is the ultimate place to exude leadership. There is absolutely no pararellel to this situation in the business world. I know that each word I say and the inflexion of each word is critical.

I choose to harkon back on a theme I presented early on: “Everyone needs to give 100%. The scoreboard is not important now. We need to improve and get better each and every game this preseason. We cannot be scared. We need to take our man to the basket if we are getting pressured. We need to run our offense through and not get flustered when it breaks down. Everyone needs to play big, needs to play extra-aggressive. Crash the boards. Cut the margin to 5 by the end of the 3rd quarter. Let’s do this. We can do it.”

Then, I do something I wasn’t sure was a good idea did it anyway. I single out three players by name in front of the team who I didn’t think were working hard enough or who didn’t have their head in the game. People debated the next day whether this was an effective strategy. One of the players did indeed pick it up the second half. Another player didn’t, and asked after the game what specifically I was referring to. “Going 100%” is obviously up to interpretation.

I can’t talk anymore because I’ve lost my voice from yelling so much earlier. We break up and head back out. We ended up losing by a healthy margin but I was content with our effort and excited that I could make it back on the court.
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The following game in the tournament I came down and severely sprained my other ankle, the very day my other ankle was finally close to 100%. Honestly, I’m pretty devastated. I anticipate I will be sidelined for 4-6 weeks and the season is starting. Words can’t express my anger and sadness. After all I just went through in rehab on my other ankle, to go through it all again is a huge, huge setback. I’m confident I will find a productive way to channel this anger, but for now, my emotions are overriding everything else.

Basketball Season: Real-World Application of Business-Sports Analogies

I always love talking to adults who played high school sports and listen to them reminince about Friday night games, the big crowds, the close games that went the other way, the ref who blew the call in the 4th quarter. I love it because I know am I living those experiences right now and to hear people talk about their memories it helps me think about what kind of memories do I want to create right now.

Last year, I was the only sophomore on the varsity basketball team who started and got big minutes. I also was chosen to the 2nd Team All League group. These two things prompted the coach to name me co-captain of the team along with another senior this year. This is a very unusual move as juniors are rarely captains if there are other seniors on the team. But, I know I earned it, and I know that I will be able to be a strong leader on the team.

It is great to get back into the daily basketball world after being immersed in the business world since March. In the business world, people say “Let’s punt on this point and bring it up in the next presentation” or “We need a score here or else this deal will go into overtime.” It seems like every business situation could be compared to a game of ‘hoops or football or soccer. I like when people use a sports analogy – hey, people understand things better when you talk in a lingo that they appreciate…a basic tenet of oral anthropology.

My co-captain position on this year’s team will also allow me to apply some of the leadership lessons I’ve accumulated over the years. Beacuse of the nature of my company and my current role in it, it is not always easy for me to read a great leadership article and then apply it the very next day. Over the next four months, I will be able to do that.

Like in any business environment, there are substantial interpersonal issues which need to be flushed out. Egos getting in the way. People pissed about playing time. One person is pissed that I was named captain and is trying to systematically undermine my credibility. Over the past week I’ve been meeting with the coaches and my co-captain to finalize the rosters. Today, with the team set, we will be doing a goal-setting exercise.

I do need to be cautious not to be toooo business like in my approach this year for the team. Occassionally friends from school will say “Jeeze Ben, stop taking such a business-like attitude.” My automatic reaction to anything is to make sure everyone is really organized, everyone is communicating, milestones, goals, progress, etc etc. This approach is not always congruent to how people in school approach projects which is usually: First, procrastinate. Second, procrastinate. Third, and most important, procrastinate.

Over the next four months I may share some of my experiences as I work to create a close-knit team and a team that achieves excellence on the court.

Gone Fishin'

When I was 10 or so I really wanted to go fishing. I don’t know why, but it was always something I’d wanted to do. Finally, my godfather agreed to take me on his next trip. Before we were to go, he died of cancer, and I spoke about his promise to take me fishing at his memorial service. Today, I finally got to try my casting at some trout up near Napa Valley with 5 or 6 friends from school and our Outdoor Ed director Chris. It was raining the whole 2.5 hour drive up and back, but out on the lake and river there was no rain. It was nice. How many fish did we get? Let’s not get into that (it was my first time). After a couple hours at this one lake we were heading back to the van to go onto the next spot when we came across some bikers who were resting. We asked the two women where they were biking to/from. They were 70 miles into a “century” ride. One of the ladies asked, “Want to see my raspberry?” I didn’t know what that meant. Chris said “Yeah, let’s see it!” She proceeded to pull down her pants to reveal her entire left butt cheek with a huge bruise. We were stunned. “I saw a little more than a raspberry there!” Chris said. Ah, the great outdoors.