Invest in Yourself at the Low End and High End

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Suppose you categorize your existing skills and knowledge into three buckets: low, medium, and high. There are things you have no expertise in or knowledge of (low), there are things you know a little bit (medium), and there are things you are already quite good at or knowledgeable of (high).

If you want to invest in yourself, where should you focus your time? At the low end, medium end, or high end of your existing abilities and knowledge?

Let’s consider the impact of improving yourself in each scenario.

Going from Illiterate to Literate: You do not know how to surf, but then you become an elementary surfer after 20 hours of effort. You know nothing about Islam, but then you become literate with the basic names and facts. You’re totally lost when you hear the word “Twitter,” but then you have a basic understanding of Twitter’s role in the social media ecosystem.

When your understanding of X goes from nothing to something — when your understanding crosses a minimal threshold — that knowledge or skill area becomes associative. Humans are creative by being able to see the associations between what we know and between the memories we hold. When you know a topic just well enough, you can come up with metaphors related to the idea. (And metaphors are the best transportation for ideas). For example, I’m not at all an expert in Italian politics, but I know enough about the country’s past and present political situation to know that volatility is the norm, and so I can credibly refer to Italy when discussing another topic I know a little, which is volatility and risk more generally.

It can be transformative to go from knowing nothing and to knowing a little. Sure, it’s hard to get started. As Josh Kaufman notes in his forthcoming book The First 20 Hours, you feel foolish or lost in the early hours of any new pursuit. But it’s critical to undertake. For me in this category, I’m considering investing in my knowledge of corporate finance, basic European history, and certain kinds of dancing, to offer just three examples.

Going from Literate to Good: It’s safer and easier to get slightly better at something you’re already good at. For example, I’m a decent chess player. I could spend a bunch of time and become slightly better, but it would take a long time to get to great. I’m already good enough that I can connect my knowledge of chess to other parts of my life; I use chess as a metaphor for other things. So short term improvement isn’t as exciting.

Going from Good to Great: Getting better at things you’re already good at is a popular business idea thanks to thinkers like Marcus Buckingham who preach the importance of building on “strengths.” But it’s an unintuitive idea for many people. In school, you’re told to focus on shoring up weaknesses. Parents and teachers pay special attention to the C’s and B’s on the report card, not A’s. This attitude sticks. So if you can switch to the strengths religion in adulthood, you’re ahead of many. Building on natural or existing strengths puts you on the fast track to craftsmanship. Craftsmanship that involves rare and valuable skills is the stuff of remarkable careers. For me, example existing strengths or deep knowledge areas include communication, online media, Spanish, networks. I’m excited by the prospect of going from 95% proficient to 99% proficient in a few key areas.

Bottom Line: It’s valuable to be world class or an expert in something the market desires. It’s valuable to be informed just enough in something to see the connections across disparate fields or experiences. But it’s not especially valuable to be pretty good but not great at something, or reasonably familiar but not a domain expert in a knowledge area. Thus: invest in yourself at the low end and the high end of your existing skill set and knowledge base.

Chinese Prison Torture, 2013 Edition

(That said, credits in World of Warcraft are valuable enough that Chinese prison guards reportedly force convicts to perform monotonous tasks within the game for 12-hour stretches at a time, building up credits which can then be sold for many times the guards’ official salary.)

That’s a parenthetical in Felix Salmon’s excellent discussion of the Bitcoin bubble and the future of currencies in general.

Growth by Learning: Does Progress Accelerate with Mastery?

Scott Young wrote a good post about two types of progress when learning something new: logarithmic and exponential.

Anything you try to improve will have a growth curve. Imagine you ran everyday and you tracked your speed to finish a 5-mile course. Smoothing out the noise, over enough time you’d probably get a graph like this:

Logarithmic Curve

Here, improvement works on a logarithmic scale. As you get better, it gets harder and harder to improve. Elite athletes expend enormous effort to shave seconds off their best times. Novice athletes can shave minutes with just a little practice.

Logarithmic growth is the first type of growth. This is where you see a lot of progress in the beginning, but continuing progress is more difficult.

Now imagine a different graph. This time you’ve build a new website you update regularly and you’re measuring subscribers. This graph would likely look very different:

This is exponential growth, the second type of growth. Website traffic is often exponential because as a blog attracts more readers, there are more opportunities for word about the blog to spread. A blog with zero traffic also has zero word of mouth.

I’ve noticed most things tend to be either logarithmic or exponential growth. Despite this, linear progress is what most people expect. We tend to expect things to move in the same direction or rate as they have in the past. This violation of our expectation leads to some mistakes in how we set goals and act on them.

 Scott later offers advice on how to tell whether a given activity is one or the other:

The easiest way to tell is to look at how other people have progressed in that field. Don’t pay attention to their rates, just pay attention to the shape of their growth trajectory. Is it the kind that slows down with mastery or speeds up?

I’ve written about related themes in the past. Here’s my post about efforts where you see continuous, ongoing improvement vs. quantum leaps. Here’s my post about how formal schooling is an information rich environment where you receive constant feedback on how you’re doing, whereas in the real world you sometimes have to go months without knowing if you’re on the right track.

Regrets Caused by Action vs. Inaction

I’m fascinated by the notion of regret. If you want to understand someone, you should understand their regrets. People are more honest and insightful when talking about regret than when sharing life experiences about which they have pride.

On the topic, I often invoke the Mark Twain line “We regret the things we don’t do more than the things we do.” In other words, looking back and wondering “I wonder what would have happened if I had done…” hurts more than looking back at something that didn’t work out and regretting having taken the action.

Vaughan Bell over at Mindhacks has a good post on a recent study of Americans’ regrets. The sources regret are predictable — romance, career, education, family. The interesting part has to do with whether inaction actually leads to more regret than action. Sounds like it depends whether you want short term and acute pain or softer, more lasting pain:

The study also found that regrets about things you haven’t done were equally as common as regrets about things you have, no matter how old the person.

The difference between the two is often a psychological one, because we can frame the same regret either way – as regret about an action: ‘If only I had not dropped out of school’; or as a regret about an inaction: ‘If only I had stayed in school’.

Despite the fact that they are practically equivalent, regrets framed as laments about actions were more common and more intense than regrets about inactions, although inaction regrets tended to be longer lasting.

So the question of whether it is better to regret something you haven’t done than regret something you have, might actually be answerable for some people, but we still don’t know how much choice we have over adopting the different views of regrets or whether this is largely determined by the situation.

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Here’s my post on regret aversion as a decision making framework. Here’s my post on the regrets of the dying. Here are the things various friends regret not doing when they turned 18.

The Privilege of Standing in an Airport Security Line

Malcolm Gladwell, in an online exchange with Bill Simmons, had two noteworthy paragraphs. The first:

I was in the Orlando airport not long ago, waiting in one of those endless security queues, when I looked up and saw that the ticket agent was escorting someone to the head of the line. She takes him past at least a hundred people and inserts him right in front of the conveyer belt. He wasn’t in a hurry. In fact, the guy turned out to be on the same flight I was, which didn’t leave for another hour. Who was it? Ray Lewis. Two things. One — there is no way she does that for anyone but a sports star. She would have stopped Albert Einstein if his driver’s license looked a little fishy. Second — no one said anything. We all just kind of nodded and looked at each other and said, “Cool! Ray Lewis.” Here’s a man who makes millions of dollars for hitting people really hard and it somehow makes complete sense to the rest of us that he should be able to cut in ahead of teachers, salesmen, nurses, working moms, and hack writers. If you are someone like Ray Lewis and that kind of thing happens to you every single day of the year, how do you stay normal? Standing in line in airports and other everyday rituals of modern life are the kinds of things that civilize us: As annoying as they are, they remind us that we are all equal and they teach us patience, and they grant us a kind of ultimately useful anonymity. Ray Lewis and celebrities of his ilk never have the privilege of those moments. By the way, Lewis was wearing a daring ochre, Caribbean-style pantsuit that, at some future point, deserves its own Grantland exposé. So yes. It’s not easy being LeBron.

And the second, on the LeBron theme and on his taking his talents to South Beach:

A quick thought experiment on LeBron James. A young, white 22-year-old from a nice, preppy upper-middle class family graduates from Oberlin and goes to work for a small-market investment bank in downtown Cleveland. He quickly establishes himself as a brilliant trader, possessed of a freakish instinct for the markets. He makes his bank hundreds of millions of dollars. But he wants to take his talents to Wall Street, where he can be surrounded by other great traders and have access to global capital markets. When his contract is up in Cleveland, he shops around before agreeing to join the legendary trading desk at Goldman Sachs, at what turns out to be a slight cut in pay. On his first day on the job, he’s interviewed on CNBC about his “decision,” and he predicts that his skills in combination with the talent already at Goldman will earn billions of dollars for Goldman’s clients in the years to come. Is there a single person in the financial world who would raise even an eyebrow about that guy’s behavior?