First Experience KLM Royal Dutch Airlines

On my SFO-Amsterdam leg I had my first experience with KLM Royal Dutch airlines, based in Amsterdam.

I was impressed by the professionalism and warmth of the flight staff. Right after we took off, the head flight attendant came and sat with me and asked where I was going, how I was feeling, and gave some info about the flight. Then he asked about my Kindle and I asked him about his flight routes.

During food service, each time as the stewardess put something on my tray/table she said: "There you are." With lots of eye contact and a smile. Quite a lovely phrase.

I'll be back, KLM.

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