Returning to Zurich

At the age of 17, I ventured out of the U.S. for the first time to participate in an exchange program with a Zurich school. I was lucky to be placed with an excellent family in an excellent city. My first impression of “the rest of the world” sparkled with Swiss cleanliness and punctuality, Swiss mountain views, Swiss helpfulness and friendliness, Swiss wealth. It wouldn’t take long, in the years after, for me to discover that Switzerland has few peers. Most of the world maintains no self-obsessed standard of excellence; indeed, much of the world is far poorer.

I’m glad I started in Switzerland: it’s an especially forgiving place to be introduced to foreign travel. On that first trip, I lost my passport (!), got disoriented repeatedly, and didn’t know the meaning of basic German words like Danke. I remember hearing some punk teenagers rapping in German on the train and thinking, “Whoa, it’s possible to rap in other languages?!” My naiveté was for all to see. But being naive means there are opportunities to learn, and the opportunity to learn led me to catching the travel bug. The following year I spent 13 weeks traveling in Europe and Asia, and the rest is history.

Over the years, I’ve returned to Zurich five or six times. Members of the family I stayed with in Zurich have spent time San Francisco and we’ve become good friends.

Last week, I spent a few days in Zurich and re-connected with the place and people. Over the course of a long term relationship, you see how people change. How they date, how they seek meaning, how they approach their careers, how they change their mind, and how elements of their core stay the same. It’s rewarding.

Cities don’t seem to change as much. Zurich as a city seemed more or less unchanged. I’m sure locals notice all the subtle changes; I didn’t. The train stops are the same, the trams look the same, the stores are familiar, the streets are their usual clean, efficient selves. It’s a fact of the developed world, I suppose.

As someone who’s a generalist in many respects, I love having a depth of understanding of certain things, including both people and places. Zurich and its people are in that category for me. It’s a wonderful oasis in Europe.

Turkey: Impressions and Lessons

Istanbul feels like a city on the verge of cracking into the A-list of tourist destinations in Europe/Middle East. I was lucky enough to have a week to check out whether the city lives up to the hype. It did, and I learned quite a bit. Here are some high level thoughts on Turkey followed by a more touristy blow by blow of the trip.

  • Turkey is a modern, secular republic that in theory embraces freedom of religion. Yet its population is 99.8% Muslim, its land is home to a tremendous amount of religious history, schools teach only Islam in religion class, and a call to prayer in Arabic that blankets the city five times a day serves as a reminder of the religiosity of the place.
  • It’s one of the world’s oldest civilizations. America seems so very, very young when compared to much of the world, but especially in places like the former Ottoman Empire. Yet, Istanbul as a city feels modern, hip, energetic. It’s that guidebook cliche of a city “blending old and new”—a cliche that stands true for Istanbul.
  • Given its long history, perhaps I shouldn’t have been surprised by the country’s far-reaching cultural and commercial exports. Think of the number of words before which the preface “Turkish” adds unique meaning: coffee, towels, desserts, carpets, baths.
  • Istanbul seemed eminently livable. The Turkish people are quite friendly and helpful, the city struggles with traffic but taxis and public transit seemed ample, there’s obviously a lot of physically beauty to take in throughout the city, and the food is solid. (There’s virtually no ethnic food in Turkey, so it’s solid Turkish cuisine.) Istanbul’s geographic location and full service airport means it’s easy to go anywhere in Europe or the Middle East. The government has announced it intends to build the world’s largest airport outside the city. All this to say: to live in Istanbul for a spell of time would be a lot of fun for anyone.
  • This past week was the 100th anniversary of the Armenian genocide. It’s unfortunate that the Armenian issue captures so many headlines in the U.S. media when the topic is Turkey, given how much else is going on the country. But it’s high time for Turkey to acknowledge the issue so everyone can move forward.
  • I like to say that entrepreneurship is everywhere. “Everywhere” includes Turkey — very much so. There are a few good VCs in Istanbul who are backing many bright, ambitious Turkish internet entrepreneurs who are creating meaningful companies. Despite the fact that today’s Turkish internet entrepreneurs seem focused on the local domestic market, I could imagine the country eventually becoming a launch pad for globally ambitious startups given Turkey’s quasi-European, quasi-Middle East status.
  • Cultural quirks. I’m a sucker for small cultural quirks that remind us of just how arbitrary our own customs are. I often notice these quirks in restaurants. In Korean mid-tier to low end restaurants, for example, I love how a pitcher of water is often kept near the front and you can go and re-fill your water cup as much as you want. In Turkey, the restaurant quirk was the moist toilette: each restaurants has their own branded toilettes and you get one with almost every bill.

From a tourism perspective, there’s so much to see and do in Istanbul.

To start, it’s pretty easy to get there. Turkish Airlines now serves a non-stop from San Francisco (in addition to LA, Boston, Washington, Houston, Chicago, and New York) and introduced passengers to Turkey from the moment we took off. For example, the flight attendants spoke minimal English — just like most people in Turkey! — and moist toilettes were included in every meal.

Upon arrival, there are a few blockbuster tourist attractions that everyone does on their first jet-lagged day: head to the Sultanahmet district and visit the Blue Mosque and Hagia Sophia. The history behind the Hagia Sophia is singular; it’s striking to see both Christian and Islamic iconography in the same building, as it served as both a church and a mosque at different points in history before recently being converted into a museum. The Blue Mosque was massive and beautiful. Every time I step in one of these buildings I behold the power of religion: religious passion has compelled so many thousands of people in so many parts of the world to labor for so many years on end in order to build enormous, architecturally stunning monuments to their gods.

Side note: One can’t help but notice the sexism when you enter a mosque: women must put on headscarves and they are not to pray in the main praying area, which in the case of Blue Mosque holds 3,000 (!) people. Instead they must organize themselves in a small, off-to-the-side “women’s area.” When you examine the sexist story of creation and the present-day customs/rules of many religions (Christianity, Judaism, and most others I’m aware of) it’s not hard to understand the origins of sexism today.

There are plenty of cool things to do in Istanbul that aren’t at the front of the guidebook. Two highlights.

First, a hamam — a Turkish bath. The hamam near the Hagia Sophia is the most famous, most expensive, and oldest (created in 1556!) in Istanbul and for my money was very much worth it. In the men’s side of the building, I was led to a locker room where I changed into nothing but a Turkish towel. From there I walked through the beautiful marble building into a bath area where I was told to use a deep, gold colored dish, dunk the dish into a bin of hot water, and pour it over me. It was all quite elegant in fact, and with steam escaping from the marble under and enveloping me, I felt immediately relaxed. After 10 mins, my therapist showed up to conduct the scrub and massage. He said, “This is best hamam and I am a very good server. I will take good care of you.” With speed and forcefulness, he poured more water over me and then wrapped a loofah-like mitt around his hand and began scrubbing me all over. My back, my arm, my hand, my legs, my chest, my forehead. It was a massive skin exfoliation exercise. Then, he led me to a marble table and instructed me to lie on my stomach. From there, he poured lots of soapy water all over. Big soap suds expanded in size and rose up over my body, kind of like a bubble bath carpet rolling out over my back. He took his loofah mitt and scrubbed more skin. The hamam was physically  intense. The scrub was thorough and at different intervals the therapist slapped me to indicate the close of one segment of the scrub. Although utterly relaxing and an amazing culture experience (in contrast to my Beijing massage some years ago), it’s not for the physically unfit and or for those men made easily uncomfortable.

Turkish breakfast

Second, a food tour. I don’t know why I haven’t done a food tour before in all my travels. It was a highlight of Istanbul and an amazing way to get to know the city geographically, culturally, and even economically. Five of us and an expert tour guide from Taste of Two Continents went to 12 restaurants and street vendors and tasted traditional Turkish food, winding our way through back alleys and less trafficked areas of the Asian side of the city. It wasn’t high end foodie food — it was the food Turks actually eat at home and at restaurants. For breakfast, we bought a simit and a number of different local spreads. The guide explained that traditionally such an expansive spread of breakfast options was prepared by the woman of the house. As women have been integrated into the workforce, they don’t have the time to prepare such a breakfast, and so the “classic” Turkish breakfast is going the wayside of quicker on-the-go options. One example of appreciating economics and demography through food. While Turkish coffee is famous, it’s tea that actually dominates. The average Turk drinks four cups of tea a day (Chinese black tea) and you’ll see people drinking it at all hours of the day. For desserts, the baklava is as delicious as advertised. Their special blend of ice cream requires a fork and knife to eat. But it’s Tres Leches, Latin America style, which wins as the most popular dessert in Turkey right now for some reason.

Cappadocia. We took this photo. Such a different landscape.After five nights in Istanbul, we headed to Cappadocia, the second most popular tourist destination in Turkey. About a 75 minute flight from Istanbul, it’s famous for a moon-like landscape, with huge rock formations jutting out of the ground that look like tall chimneys with “fairy” tops. Below the ground are vast underground cities, complete with rooms and tunnel networks that could hold up to 20,000 Christians who escaped underground they were persecuted by Muslim conquerers. We got unlucky with the weather and so weren’t able to hot air balloon — the most popular activity there — but hiking around the area, above and below ground, was still cool.

Bottom Line: Turkey is a great place to be a tourist — Istanbul is an awesome city. And increasingly, it’s an opportunity-rich place for technology entrepreneurship.

Travel Reminds You: “This is Just One of Many Possible Worlds”

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A few years ago, Alain de Botton wrote a book titled A Week At the Airport, about his time living at Heathrow airport for a week. Below’s an excerpt from the book in Harper’s magazine that resonated. It’s a special feeling when you return home from a long trip and put your head down at night and then think back to the place where you woke up. I remember when I once woke up in a small village in Costa Rica where there was no hot water, I then traveled all day, and by night was lying in bed in rich San Francisco. The contrast in my environments was striking. De Botton:

There used to be time to arrive. Incremental geographic changes would ease the inner transitions: desert would gradually give way to shrub, savannah to grassland. At the harbor, the cam- els would be unloaded, a room would be found overlooking the customs house, passage would be negotiated on a steamer. Flying fish would skim past the ship’s hull. The crew would play cards. The air would cool.

Now a traveler may be in Abuja on Tuesday and at the end of a satellite in the new terminal at Heathrow on Wednesday. Yesterday lunch time, one had fried plantain in the Wuse Dis- trict to the sound of an African cuckoo, whereas at eight this morning the captain is closing down the 777’s twin engines at a gate next to a branch of Costa Coffee.

Despite one’s exhaustion, one’s senses are fully awake, registering everything—the light, the signage, the floor polish, the skin tones, the me- tallic sounds, the advertisements—as sharply as if one were on drugs, or a newborn baby, or Tolstoy. Home all at once seems the strangest of destinations, its every detail relativized by the other lands one has visited. How peculiar this morning light looks against the memory of dawn in the Obudu hills, how unusual the recorded announcements sound after the wind in the High Atlas, and how inexplicably English (in a way they will never know) the chat of the two female ground staff seems when one has the din of a street market in Lusaka still in one’s ears.

One wants never to give up this crystalline perspective. One wants to keep counterpoising home with what one knows of alternative realities, as they exist in Tunis or Hyderabad. One wants never to forget that nothing here is normal, that the streets are different in Wiesbaden and Luoyang, that this is just one of many possible worlds.

(Hat tip Steve Dodson.)

Experiencing Hawaii for the First Time

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Having spent most of my life in California and loving to travel, it’s been an odd fact that I had never been to Hawaii.

Well, it’s a fact no more. I had a lovely New Year’s in Maui with good friends, food, and books. And no email or Twitter for five full days, which is always a refreshing respite.

Hawaii is indeed magical in winter time. A few theories. First, the climate: it’s warm there when it’s cold here, with no humidity. Second, the spirit of calm. It’s the natural Hawaain culture, I suppose. More important is the fact that pretty much all the tourists are there to simply chill out is infectious. Most of Hawaii is tourist central and they spread the chill out spirit in all the restaurants and beaches and hotels. Third, unlike Mexico, you don’t have to worry about passports, cell phone plans, currency and so on — further reducing possible stress in a beach front vacation.

(There’s a lot of natural beauty in Hawaii, though I must say, I didn’t come upon many nature scenes in Hawaii that we don’t have in beautiful California.)

Happy 2015.

Lessons and Impressions from Korea

koreaRecently, I spent a week in Korea to speak at the World Knowledge Forum in Seoul. It was fun spending time with the other speakers, such as David Epstein, author of the provocative book The Sports Gene, and friends Tyler Cowen, Jeff Jarvis, and Andy McAfee. Prior to the event in Seoul, I spent a few days in Jeju island on my own, just reading and hanging out.

My big picture, touristic impressions of Korea:

  • It felt very similar to Japan, which isn’t surprising given the country was ruled by Japan in the early 1900’s. Korea is wealthy and boasts advanced infrastructure—just like Japan, a rare thing in Asia. So it’s a super easy country to navigate, tourist-wise. I should note that Korea didn’t seem as weird as Japan, at least on the surface. Korea felt more Western in certain cultural respects whereas Japan is all its own.
  • 60 years ago Korea was one of the poorest countries in the world. Today it’s one of the richest. Despite a jaw-dropping economic transformation, indeed one that’s notable in all of human history, today’s Koreans do not seem exceptionally self-confident about their economic future. Several folks I spoke to worried about whether their culture accommodates entrepreneurship. They see their famous tech giants as imitators more than innovators. These anxious attitudes may, of course, actually help explain their past and potential future success: Koreans are incredibly hard workers, they believe mightily in education, and they take success very seriously. It stands to reason that business leaders would not rest on their Samsung and Hyundai style national laurels and instead collectively stress about their economic prospects.
    • If there’s one reason for Koreans to stress, it’d be because of the demographic trends–it’s the most rapidly aging country in the world.
  • In terms of the local labor market, you might think ideas in The Alliance would not be relevant. It’s true that Korean companies have been “families” for most of recent history. The company-man, die hard loyalty, and so on were strongly held beliefs for decades. But it’s changing. As companies seek to adapt to the global economy, they’re implementing more flexible labor compacts. Most young Korean workers today, according to surveys, say they’d switch employers if there were a better opportunity, and most say they don’t feel particularly loyal to their current employer.
  • Some of the restaurant customs are interesting. Most restaurants have water dispensers that you use to re-fill your glass on your own or they put a pitcher of water on the table right after you sit down. For a water guzzler like myself, this is a great perk. Less fun is Korea’s default choice of napkins. They use the thin, small square napkins that are used in Chile as well. It’s so odd–the napkins are skimpy so you have to use three or four to wipe your hands of even the littlest bit of sauce. At least in Korea, unlike Chile, several causal restaurants will put a mini-trash can at your table so you can dispose of the dozens of napkins you use as you use them!
  • I do not like kimchi.
  • “Selfie sticks” — if that’s what they’re called — are all the rage. On Jeju Island, where I spent a couple days, everyone hiked with a selfie stick that held their phone camera out at a distance to take a nice selfie. One odd consequence is that nobody asks anyone else to take their picture, a usual moment of forced social interaction amongst strangers.
  • I didn’t make it to the DMZ on this trip. Next time.
  • A college degree is a commodity. 98% of young Koreans have degrees from a junior college or university–the highest rate in the world. Amazing.

All in all, Korea doesn’t have any show stopping tourist attractions. But because of its importance to the global economy, it’s a country and culture worth understanding.

Flying there, I read a great general survey book on all things Korea by Daniel Tudor called The Impossible Country. The perfect pre-read for anyone visiting who needs to brush up on their basic history and culture. Below the fold are my extensive highlights from the book.


 

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