Should You Start a Company in a Downturn?

Fabrice Grinda writes:

There is no better time to start a company!!

The opportunity cost has decreased as many high paying jobs have disappeared and employment opportunities in general have lessened. If you have a job, companies will have less room to give generous bonuses and/or raises.

It’s going to be harder for entrepreneurs to raise money, but competitive pressures decrease dramatically in downturns giving you more chances to establish yourself as the leader in your field and more time to do so. ….

When I launched Zingy in September 2001, we essentially had no competition. The online advertising market had completely dried up allowing us to buy billions of advertising impressions for $10,000! The lack of competition proved critical to our success given that it took two years for the company to start establishing itself in the marketplace….

One difference between today’s downturn and the 2001 dot-com bust is that the economic woes of 2008 seem to be hitting a wider range of industries. The dot-com meltdown started and emanated out of Silicon Valley. It was a good reason to start a tech company because, as Fabrice notes, there was ample talent, less competition, etc.

Today’s economic challenges are affecting many of the customers to whom a new company sells as well as partners in other industries and manufacturers abroad. Thus the external conditions are a little tougher, I think.

I read one blog post recently where a guy said something to the effect of, "There’s never been a better (or more necessary) time to start a company that fills a customer need, is efficient with cash, and can be profitable right away." Well, yes!

The fundamentals of business have not changed.

Networking: It’s Too Late to Get to Know a Fortune 500 CEO

It’s too late to buy Google stock. You’re not going to make much money buying it at its current high price.

I think the same attitude should apply when trying to meet new people. If you’re a relative no-name trying to build a network it’s too late to reach out to Mark Zuckerberg to talk about entrepreneurship. He’s too busy, too high profile. If you’re an aspiring writer and want to meet other writers, you can’t reach out to an author after he’s become a New York Times bestseller. Either you won’t reach him, or if you do, he’ll assume you have an agenda or want something from him.

Better, in my view, if your goal is to develop long-term relationships with interesting people, to focus on those whose “stock prices” are low but long-term potential high.

Compared to the already rich and famous, no-names can be less egotistic and often more insightful. Plus the value flows bi-directionally (you can help each other).

How to find a hidden gem? Hints from my post on de-emphasizing popular filters: seek out introverts. Seek out people under age 30. Seek out people who are bad at marketing.

Recognize and discount the celebrity effect. Spend time with people who also have time to spend with you. My bet is you’ll have a more rewarding relationship.

Bottom Line: The only reason to try to meet with Mr. Busy and Rich for 10 minutes is if you have a very specific request or need. If you’re just trying to “network” or build a relationship, don’t waste your time.

Tom and I Talk Co-Founders, Ideas, and Customer Feedback

I was in Colorado most of last week to meet the TechStars entrepreneurs and see friends. And, of course, to participate in the second annual ping-pong tournament (see amusing logo here). Sometime between ping-pong matches, Andrew Hyde jumped into a meeting Tom Higley and I were having about entrepreneurship and grabbed five minutes of footage. It’s below. We talk about co-founders, coming up with ideas, and evaluating customer feedback. I’m wearing a Ben & Jerry’s t-shirt and have no shoes or socks on, if that gives you a sense of the casual nature of the conversation!

Book Notes: The Entrepreneur’s Manual (Best Book on Entrepreneurship I’ve Read)

The Entrepreneur’s Manual: Business Start-Ups, Spin-Offs, and Innovative Management by Richard White, despite being 30 years old and out of print, is the best book I’ve read on how to build a start-up / be an entrepreneur.

There appears to be a small cult following around this book — all who’ve read it, such as my friend Chris Yeh who first recommended it to me, say it’s one of the best on entrepreneurship they’ve ever read. The problem is the book is out of print so not easily acquired (though Amazon has plenty of used copies), and there is virtually no information online about the author, Richard White, or his Bay Area VC firm from which he makes his observations.

Nevertheless, if you want a frank, clear, comprehensive guide to starting a business, I strongly recommend this book. It’s the rare book that outlines all the start-a-business steps and offers original and entertaining nuggets of wisdom on how to be successful and happy. Due to its age, there are a few dated sections and sprinkles of sexism (the author details “the Wife Problem” and how it plagues start-up owners), but these parts can be easily skipped.

I typed up detailed notes over at BookOutlines. I’ve pasted some of his “axioms” below.

Axiom One: In a free enterprise economy, there are always more dollars searching for viable and developed ideas than there are ideas searching for dollars.

Axiom Two: Your company must be the image of what your industry needs…the industry will not conform and be the image of what your company needs.

Axiom Three: Your sales price is totally a function of your product’s value as seen by your customers. In no way is your sales price a function of your costs to produce your product.

Axiom Four: Your company’s objectives must be in harmony with your inner self.

Axiom Five: If the financial communities feel that an industry is a growth industry, they will invest in it heavily enough in years to come to make it a growth industry.

Axiom Six: If the financial communities feel that an industry will plateau and become stagnant, they will withhold essential funds and stunt that industry’s growth so that it will indeed plateau and become stagnant.

Axiom Eight: First rate men hire first rate men, second rate men hire third rate men, these third rate men will then employ the bulk of your company’s employees who tend to be fourth rate people.

Axiom Nine: You need to attract talents, disciplines, and personalities which complement…not duplicate…each other.

Axiom Ten: Regardless of how large, how old, or how established your company becomes, there is room for only one management team. There should never be factions.

Axiom Eleven: You will realize as much from your people as you allow them to produce.

Axiom Twelve: If everyone is responsible for a task, then in truth no one is responsible, and the task will not be completed properly.

Axiom Fifteen: Sales training is a forever thing, an ongoing requirement as long as your company exists.

Axiom Seventeen: Nothing ever happens unless somebody sells something.

Axiom Nineteen: You’re not after all the business. You are after all of the profitable business that you can handle.

How Many Times Have You Called?

Jeff Parker wrote a "braintrust" essay in my book entitled, Life is a sales call. I believe sales skills map very well to life in general. Working a phone or making in-person pitches teaches numerous lessons. Most notably, in my experience, is that someone may not return your call the first, second, third, or fourth time, but the fifth time you call it happens that they are, in fact, quite interested in your product.

The lesson is basic, but like so many "basic" life lessons, hard to absorb if not learned first-hand: be persistent and keep following up until you hear a definitive "no" (and then just follow up less frequently).

The past few weeks I’ve talked different people who are trying to obtain information / move something forward. I ask, "Did you call Jane?" The answer, "Yep, I called, haven’t heard back." Remarkably, when I probe, they’ve concluded that one non-callback means non-interest.

The same goes with email. Be persistent. Follow up every few days, try different approaches, change your messaging. My sense is if you only followed up once, you probably didn’t care much about the interaction anyway, and if that’s the case, why try in the first place?

Related Post: Two Quick Stories About Persistence