Asking Questions in the Negative — What Do You Regret? How Did You Fail?

When I asked my older friends a year ago what they did that they most regret or what they didn’t do that they most regret when they turned 18, I got a host of interesting answers. I believe the answers would have been different had I asked, “What are you most happy you did when you were 18?”

It’s a fascinating psychological exercise to elicit information through a negative phrasing.

Chris Yeh once excerpted from the book The Number which makes a similar point: asking a question in the negative reveals the most honest response:

[The author] describes his time with financial planner George Kinder, one of the pioneers of “life planning,” a discipline that tries to go beyond simply helping you figure out how much money you need, and into why you need it. The climax of his training occurs when he asks three simple questions:

1) Assume you have all the money you could ever need. What would you do with it? How would you live?

2) Your doctor discovers that you have a rare illness. You’ll feel perfectly fine, but you will die within 5 to 10 years. What would you do?

3) Your doctor tells you that you only have 24 hours to live. What did you miss? Who did you not get to be? What did you not get to do?

According to George Kinder, who asks these three questions, the first two questions produce long lists and concern material wants. The third question is almost always about something qualitative, and that is the answer that really matters.

I wonder if the same could be said for abstracting lessons from failure versus success. Which is a more effective story for imparting the importance of emotional intelligence and compassion: A CEO who is emotionally intelligent, warm, and successful at growing his business, or the CEO who’s an asshole, alienates employees, and fosters resentment in the organization? Although we tend to read books by the most successful people, I would argue learning the same lesson through a story about failure may be a more effective way to absorb and remember the lesson.

2 Responses to Asking Questions in the Negative — What Do You Regret? How Did You Fail?

  1. Isaac Garcia says:

    A book that does a great job of encapsulating the inner thoughts of someone who is living against a deadline (the author was diagnosed with a brain tumor and was given a few months to live.

    Chasing Daylight – by Eugene O’Kelley (former CEO of KPMG)
    link to amazon.com

    Its amazingly uplifting and depressing at the same time. Its also a quick read and I highly recommend it.

  2. Scott Hendrickson says:

    Kinder states “The third question is almost always about something qualitative, and that is the answer that really matters.” This seems simplistic. The answers the Q3 are surely honest and tell us something, but the contrast with the answers the Q1 and Q2 do more to show the innate wisdom of people rather than to illustrate how we go wrong.

    I say I want abstract things like love, happiness, peace, but I don’t do abstract things, I do particular, concrete things like go to the store to buy food, hug my mate, flip off a driver in traffic. The answers to the first two questions show basic understanding of action and reflect expectations that we need energy, attention, time and resources to accomplish things. The answers to the third question might tell us nothing more than what people feel guilty or disappointed about not getting in the abstract.

    I think the contrast with the answers to Q3 says more. It shows how aware we are of the slippery, difficult task of planning actions to get to desired outcomes–many of them very abstract. It shows a skill we lack is the ability to regularly test the veracity of outcomes against the concrete activities we believe create these outcomes. And then to change when they don’t work out. It shows our lack of intuition and adaptability when connecting cause to effect.

    I would like to improve my skills with this and I suspect there is a lot of untapped wisdom out there. To build on your questions, maybe we could ask “What did you do when you were 18 that (evidence shows) resulted in your achieving love or satisfaction from your career? What did you do over and over that you thought would make you happy (or loved or whatever) that never really panned out?”

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